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Paradox Guitars Shipping Policy

Introduction

This Shipping Policy applies to all purchases made through the Paradox Guitars website, covering both local (Italian) and international shipping.

Local Shipping in Italy

  • Delivery Time: Typically, 3-5 business days.

  • Shipping Costs: Calculated at checkout based on the delivery address.

  • Carriers: We use reputable carriers for secure and efficient delivery.

 

International Shipping

  • Availability: We ship to various international locations.

  • Delivery Time: Varies by destination, typically 7-21 business days.

  • Costs and Duties: International shipping costs are calculated at checkout.

  • Customers are responsible for any customs duties and taxes imposed by their country.

  • Carriers: We partner with international carriers to ensure reliable delivery.

 

Tracking

All orders, local and international, come with tracking information, provided upon dispatch.

Packaging

Products are securely packaged to prevent damage during transit.

Damaged Items

If you receive a damaged item, please contact us immediately for assistance by quoting your order number.

Returns and Refunds

Please refer to our Terms and Conditions for details on returns and refunds for local and international orders.

Changes to Orders

Once an order is placed, changes to the shipping address or contents may not be possible.

Contact us promptly for any order concerns making sure you quote your order number.

Contact

For any shipping-related inquiries, please contact our customer support team through our website.

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